Welcome to Fishing Essentials Shop’s FAQ page! We’ve compiled answers to the most common questions about our products, shipping, returns, and more. As fellow anglers, we understand the importance of getting your gear quickly and reliably so you can focus on what matters – your next fishing adventure.

About Our Shop

What kind of products does Fishing Essentials Shop specialize in?
We specialize in premium fishing gear for all types of anglers. Our product range includes:
  • Fishing rods (casting rods, fly rods, conventional rods)
  • Fishing reels (baitcasting, conventional)
  • Fishing tackle (hooks, lines, jigs, lures including frogs lures and hard baits)
  • Boating accessories
  • Fishing apparel and gear
  • Cooking and food prep equipment for anglers
Who is your typical customer?
Our customers range from weekend fishing enthusiasts to tournament anglers who demand high-quality gear and reliable delivery. We serve:
  • Recreational freshwater and saltwater anglers
  • Tournament fishermen who need gear quickly
  • International fishing enthusiasts (except some remote areas)
  • Anglers who appreciate specialized fishing equipment

Product Questions

How do I choose the right fishing rod?
Selecting the right rod depends on your fishing style and target species. Our casting rods are great for bass fishing, while fly rods are ideal for trout. If you need assistance, email our angler-support team at [email protected] – we’re actual anglers who can help!
Do you carry specialized lures for specific fish species?
Absolutely! We offer a wide selection of lures including:
  • Frogs lures for topwater bass fishing
  • Jigs and jig heads for walleye and panfish
  • Hard baits for various predator species
  • Specialty scents to attract specific fish
Pro Tip: When ordering rods over 6 feet, please contact us first as they may require special shipping arrangements.

Shipping & Delivery

What are my shipping options?
We offer two shipping methods tailored for anglers:
  1. Standard Shipping ($12.95 flat rate)
    • Carriers: DHL or FedEx
    • Delivery Time: 10-15 days after dispatch
    • Ideal when you need gear fast
  2. Free Shipping (orders over $50)
    • Carrier: EMS
    • Delivery Time: 15-25 days after dispatch
    • Best for planned purchases when stocking up
How long does order processing take?
We process orders within 1-2 business days. During peak seasons (like before major tournaments), processing might take slightly longer, but we work hard to minimize delays because we know your time on the water is precious.
Do you ship internationally?
Yes! We ship worldwide to most locations, except some remote areas in Asia and other locations. The checkout process will automatically verify if we can ship to your address. Our global shipping network is optimized for fishing gear delivery.
What if I need my gear by a specific date for a fishing trip?
We understand tournament and trip deadlines. Email us at [email protected] with your order details and required date, and our angler-support team will do their best to accommodate your needs.

Returns & Exchanges

What is your return policy?
We offer a 15-day satisfaction guarantee:
  • Contact us within 15 days of delivery at [email protected]
  • We’ll provide return authorization and instructions
  • Once received, we’ll process your refund or exchange
  • Note: Return shipping is the customer’s responsibility unless the item arrived damaged/defective
What if my gear arrives damaged?
We take special care in packing fishing equipment, but if damage occurs:
  1. Keep all packaging materials
  2. Take photos of the damage
  3. Email us immediately at [email protected]
  4. We’ll arrange for replacement or refund and cover return shipping

Payments & Accounts

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption for all transactions. We never store full credit card details on our servers.
Do you offer discounts for bulk orders?
For large orders (typically over $500), please contact us at [email protected] – we may be able to offer special pricing and shipping rates for serious anglers and fishing clubs.

Contact Information

Fishing Essentials Shop
4620 Friendship Lane, San Jose, US 95113
Email: [email protected]
Website: fishingonsale.com
Remember: Our customer service team are actual anglers who understand your needs. Don’t hesitate to reach out with any fishing gear or delivery questions!

Shop with confidence at Fishing Essentials Shop – where your delivery is as reliable as your next cast!